Element Vape is amazing. Another shop I order from was out of the coils I usually order and we were getting low so I took a chance and ordered from EV. I thought the order would take a while because of the nationwide quarantine but they shipped promptly and I got it quick. Unfortunately I was missing one item but they took care of it right away and shipped it out promptly too. It was an honest mistake but I really appreciate how they handled it and everything was so professional. Another vape shop I dealt with (Eight Vape) sent me 3 incorrect coil packages (the coils inside were not the same type as the package) and they told me it was not their problem and I needed to go to the manufacturer. They would not exchange or refund. Needless to say I was devastated and very disappointed. I lost $30 and there was nothing I could do about it because I had ordered other things on the order so I didn’t feel right about doing a chargeback. All this to say, when you find a supplier you can trust, it means everything. Thank you Element Vape!