Contacted Elephant Stock on Monday, 3/18/24 same day I received art to report that one of the three pictures came with glass broken. Totally understand that sometimes items can break during shipping, no problem there if issue is resolved. On 3/19, received a boilerplate e-mail response, so I asked for a timeframe of when a replacement can be expected and the response email was replacement is in for processing to wait for tracking number e-mail. It's now 3/22 and no tracking number e-mail. It's a shame because the art is nice quality, however Elephant Stock's process/communication on fixing issues has a lot to be desired.