I wish I could give them -5 stars, I ordered a pair of shoes in December and contacted them to organise an exchange. I paid $100 to return the shoes to END in the UK and still after 6 months they are claiming to never have received the shoes even though there is proof of return by the shipping company and the return was signed off by a staff member. I have been in contact with multiple different people in management going back and forth and even though I have proof they were returned they are deciding to ignore my emails and refusing to refund my $900 even though there is proof they were returned to their address!! I would NEVER recommend END Clothing again unless you want to be scammed!!