my pearl neckless fall apart after 2Monath. 400€ gone
customer service were no help.
"After investigating this further with the brand team and the brand themselves, I have received an update and unfortunately it is not the outcome we had hoped for.
The feedback from the brand directly, as well as our internal team is that due to the time frame they are unable to deem this a manufacturing issue and issue credit.
Unfortunately, for the above reasons we will not be able to get the product back to ourselves for a refund or an exchange."
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