Avoid this company. We ordered 2 items of clothing. When we took delivery, only 1 item was in the delivery box. When we flagged this to them and asked for our money back, they took 2 weeks to conduct their own sham investigation and concluded that they are not at fault and would not be giving the money back. To top it off they say WE have to file a police report?No, you need to give our money back and YOU need to file the police report, It is your your responsibility as a company to ensure the items are delivered safely and in good order, not fob off the customers. We have to take the loss? Unbelievable, this is pure theft.
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