19th of februari: Ordered item at End 28th of februari Returned the item to End 4th of March End recieved the the item 11th of marth End has given the item back to the postal service, so it will be dilivered to End again. Source: dutch postal service 11th of March End Bea: Once your order has been returned to our warehouse, this usually takes around 48 hours to process. 12th of March End recieved the item again. Source: dutch postal service 12th of March End Kirsty Todd: This should be refunded back to you in the next few working days. It would take up to 48 hours. 18th of March End Kirsty Todd: They will do a few checks and get back to me asap, as soon as I hear from them I will get your refund processed. 18th of March End Kirsty Todd: I can see that we have now received a reply and the returned item has been refunded back to you. You should have received an email in regards to the refund. Refunds can take up to 3 working days to go back to the original method of payment. 21st of March End Alex: There has not been a refund made, we look into it. We have no confirmation that we recieved the item back. We can not contact return department direct. We will contact you.... Don’t buy here, it’s customer service is bad.