Very skeptical of the other reviews of this website on Trustpilot.
I found this company because of a deal posted on SlickDeals.com. The deal was for Xbox game pass 7 and 14 day codes- though because the SlickDeals poster could only link to one, they linked to the 7 day code.
Within the comments of the deal, an actual representative from ENEBA commented. They claimed that the code (did not distinguish which type of code) would work for all users, new or existing Xbox customers.
Seeing this, I purchased several codes only to find they could not be redeemed. When I contacted Xbox, they told me that these codes could not in fact be used for existing users.
I quickly contacted ENEBA for a refund. I provided screenshots, an explanation of the problem, and even pointed out that an ENEBA representative had assured buyers that the codes would work for existing users- but ENEBA still refuses to give a refund for this order because I opened the digital code.
This is not the way to treat a customer. I’ll be looking for every place I can to spread the word about this company’s deception.
3 years ago
eneba-com has a
1.2
average rating
from
190
reviews
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