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eneba-com Reviews

1.2 Rating 195 Reviews
4 %
of reviewers recommend eneba-com
1.2
Based on 195 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
On-time Delivery
Greater than 63%
Accurate And Undamaged Orders
Greater than 46%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Visit Website

Phone:

67559967

Write Your review

Anonymous
Anonymous  // 01/01/2019
They posed as Microsoft when I was trying to contact what looked to be a Microsoft customer service number. These thrives belong in prison.
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Posted 3 days ago
I purchased a €50 Steam Gift Card key from Eneba for €65, only to find out that the key was already used. When I contacted customer support, they refused to provide either a replacement key or a refund. Extremely disappointing experience – I expected much better service. Be cautious when buying from here, as you might not get what you pay for.
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Posted 4 days ago
Tinder code did not work. Makes you jump through a hundred hoops to try and get a refund. After managing to open a dispute - which was not easy - they are telling me "I" must contact tinder and ask why the code is not working. This is absurd. They sold me a Tinder code. If it is not working it is THEIR problem, not mine, not Tinder's.
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Posted 5 days ago
Payment went through, no digital key nor refund received, customer service unresponsive.
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Posted 5 days ago
Purchase a few Binance keys. All worked fine but when I complained about one of them not working and requesting to be replaced after several attempts to activate it and providing numerous proof of a faulty digital key, Enable not only showed complet incompetence in dealing with costumers as they run me around in circles via emails as none of their staff knows how to read up previously conversation within an open created ticket but they keep repeat same rubbish to me and not resolving the issue or offering a refund as clearly stated on their app as if a digital key is faulty I'm entitled to a refund. Completely incompetent and theirs. Don't trust them!!! In UK we have laws which entitles costumer to full refund and as the purchase was done from UK regardless is digital same law applies. Eneba breaks the law!!! DO NOT TRUST THEM!!!
eneba-com 1 star review on 22nd December 2024 eneba-com 1 star review on 22nd December 2024
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Posted 4 weeks ago
Very poor customer service unable to redeem my cash back won’t allow you to use your earned rewards or give you your purchases after trying to contact them numerous times no help and still no product or able to spend my wallet
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Posted 1 month ago
These guys have wiped there hands after I purchased $100 AstroPay voucher and it does not work every where I put a review they reply with the same story that they need my details! I have opened multiple tickets on there site and they just keep closing them.
eneba-com 1 star review on 17th November 2024 eneba-com 1 star review on 17th November 2024 eneba-com 1 star review on 17th November 2024 eneba-com 1 star review on 17th November 2024
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Posted 2 months ago
First let me say that this review is graded 1 star purely because I there is no facility to grade it any lower. I bought a digital download from them for Norton 360 3 devices. It will not activate on my 2 tablets because they run on lower than Android 12. No mention was made that it required Android 12 or above in their advert, it just said that it was for 3 devices. They say that because I opened the download my request for a refund is invalid, but how could I know that it wouldn't work without opening it. Their advert was at least extremely misleading and false if not downright fraudulent. Paypal have refused my claim for a refund without any explanation. DO NOT BELIEVE ANY IN THE ADVERTS BY THIS COMPANY. Do not purchase anything from them if you want a satisfactory outcome.
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Posted 2 months ago
Had issues with my key. It was already used. Spent 2 weeks sending all the evidence that they requested which they requested. I did everything they said. Even screenshots of my account that showed the key was not activated. After all that, they finally contacted the seller who just told them the key was unused and that was it. Even after all the screenshots and evidence i sent them. Including chats with steam support. They just take the sellers word and blame the customer. Lost money and will never use them again. Stick to something more reliable like g2a or cdkeys even if it may be a little bit more expensive. It is worth it as their support actually cares about the customers
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Posted 2 months ago
I bought 50 euro google play gift card and scammed don't buy anything from this site and their customer service is useless not helping at all they keep blaming you and ur account
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Posted 2 months ago
I am incredibly disappointed with Eneba's customer service. I purchased a product titled "EA SPORTS FC 25 Ultimate Edition Pre-order," which clearly suggested that it included the pre-order bonuses. However, upon activating the product, I discovered that the bonuses were not included. The support team’s response was even more frustrating. They justified the situation by pointing to a vague product description, ignoring the misleading title. This feels like advertising a "latest iPhone" only to reveal in the fine print that it’s the 2020 model. This kind of deceptive practice is designed to mislead buyers. Eneba promotes itself as a trusted platform, but by endorsing these types of listings, they are effectively legitimizing legal scams. The lack of any meaningful resolution or acknowledgment of wrongdoing shows a deep disregard for customers. I wasn’t even asking for a full refund—though I believe it would have been justified—but at the very least, I expected recognition of the issue and some form of compensation. Eneba’s continued support of these deceptive practices severely undermines trust in the platform. I strongly advise against purchasing from Eneba until they take serious steps to regulate their sellers and rebuild customer trust.
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Posted 3 months ago
Terrible experience, I buy a 12 months game pass, but seem that the codes where spelled to another person, and ENEBA do not assumed their responsibility, I lose $60 usd.
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Posted 3 months ago
I am starting to believe that Eneba has fake trustpilot reviews, I never had any good history with them and this will be my last purchase with them, I bought a giftcard and it doesn't even work, nor do they reply to me! Fake agents and fake reviews. Stay away!!
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Posted 3 months ago
Scammer site. I bought. COH2 all out war edition for 8.05 USD and they gave me a used steam key.
eneba-com 1 star review on 23rd September 2024 eneba-com 1 star review on 23rd September 2024
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Posted 3 months ago
Fraudsters have withdrawn money from my account. The explanation mentions this website. I did not make any payments. Eneba order o- number. I send message to ENEBA about cancel this order!!! Let's see what they say. And let's see what they do about the fraudulent charges!
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Posted 5 months ago
We bought a keycard that didn't work so we couldn't use it. We send proof to customerservice but they don't want to help us. So now we have lost 80 euros. My advice: don't buy anything at Eneba.com!!
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Posted 5 months ago
Is a scam website. Avoid.
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Posted 5 months ago
Recently i purchased a google play store gift card that cannot be redeemed, immediately contacted eneba customer support reporting what happened and asking for a refund, they told me to contact google support. So 50€ trough the drain . In the past never had any trouble with game Keys.
eneba-com 1 star review on 1st August 2024
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Posted 5 months ago
After I had purchased the key, it asked for me to put my phone number in so it can send me a link, so I did. I did not get the link and when I tried to go to the customer support page, I could not get back into the page where it asked me for my phone number for verification. So it basically charged me but there’s no way that I can get the key. Please do not buy from this website it’s a big risk.
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Posted 6 months ago
I contacted with them with email. They gave me Amazon Gift card that not working. I wasted my money 130$ Watch the video. youtube"."com/watch?v=Aw3H5Mpi2uM
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Posted 7 months ago
eneba-com is rated 1.2 based on 195 reviews