I purchased a game's "Complete Bundle" from Eneba, assuming it matched the full expansion-inclusive version offered on Steam. However, the bundle only included two DLCs - nowhere near the "complete" experience advertised. Note: the amount I paid for this bundle, I could have bought the base game and expansions all separately from other similar sites. While I acknowledge my oversight in not double-checking the product page, the listing's name is undeniably misleading. Worse, their incredibly slow to respond customer support rep was dismissive and condescending when I raised my concerns, not at all addressing the intentionally deceptive framing. A simple goodwill gesture (partial credit, an apology) would have gone a long way. Instead, they chose indifference. As a consumer, I expect transparency. Sellers who use vague or misleading bundle names and refuse to acknowledge deliberately sowed confusion don’t deserve trust. I’ll shop elsewhere in the future, and I urge others to do the same, or at the very least scrutinize Eneba’s listings very carefully before purchasing.