Ordered a gift card on their site, went to my chart, filled in the billing and paid with ideal, then the page kept loading.
Result 64,34€ gone.. just PooF.. and they cant seem to find my payment and my order they claim there is no trail to follow..
I have bin using ideal Rabobank for over 15 years and this has never happened before that a transaction is send and collected and then disappears.
Seems Theft to me and im giving them a few days to either deliver the gift card or a refund or just any info on what happend and what needs to be done.
But so far they are either clueless or playing games either way im not going to sit by and watch 64€ go PooF..
4 years ago
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