I got a rental in Saint Joe Missouri because my car was wrecked which was not my fault. The remote on the car did not work the right front panel came loose from the car that had to be snapped back in then the car would not start on a Friday when I left work early I finally did turn over I called enterprise they did not have any rentals available until Sunday. I went to start the car Saturday morning would not even turn over. So then I had to wait for somebody to come and jumpstart the vehicle they finally showed up and I was told to take it to the airport in Kansas City for a simple swap out. Well let me tell you I’ve been here three hours or more everyone says they will help you but then you see them helping numerous other people and let me out at first I was totally ignored for maybe the first hour. Then they wanted to help me and every time they said I’ll be right back they didn’t show up again for another 30 or 40 minutes as I seen them helping everybody else but me. This was supposed to be come down to a simple swap for something that ran and now it’s cost me my whole Saturday dealing with this problem. I don’t even think I’d give it a one star right now. Customer service since Saint Joe was very kind and they was wanting to help but they had nothing to help me with