Upon arrival at the London Road Office, I was met with a very helpful and smiling Saiza who cheerfully made my booking for a small van which I collected a few days later. On the day of collection Saiza, again cheerful showed me around the van wishing me a safe journey before I drove away. When I returned the van Niall who was friendly and helpful, inspected the van, finding no problems, he arranged a refund of the deposit, the van was clean when presented and drove well. It was a pleasure dealing with Niall and Saiza such delightful team members, thank you guys