We picked up a Fiat Panda at the Heraklion (Crete) Port office. The next morning it would not start; the battery was bad. After much argument Enterprise finally sent someone out with a replacement car, but we lost half a day of our vacation waiting around. Then upon return to the States, I reserved a car online for pickup at SeaTac airport and return in downtown Eugene OR. However when I tried to pick up the car I was told that a debit card was not acceptable for one-way rentals, only a credit card; we do not have a credit card. There was nothing in the reservation process that mentioned this stipulation. Furthermore, the Crete reservation was made with a debit card with no problem (car was returned at the Chania airport). The result was that I was forced to go to another rental company (Budget) who did accept my MasterCard debit card, although of course since this was not reserved in advance, all the economy cars had sold out and I had to rent a large vehicle at twice the price I'd budgeted for. Plus because Budget has only an airport office, this added a lot of time and hassle to the final leg of my trip. I will not be using Enterprise again and will not recommend it to anyone.