I rented a minivan from the Chicago Airport Enterprise to transport four dogs to a rescue in VA. They gave me a van with one tire different than the others, which was a far inferior tire that was already worn and became flat en route. To make matters worse, there was no spare tire in the van. Since I was in a rural area, there were no other rental cars available. Since there was no spare tire, it could not be changed and no one in the area had the tire I needed. Since I had dogs with me, taxis and Ubers wouldn’t pick me up. Enterprise sent a tow truck for their van and planned to leave me and the four dogs stranded at a truck-stop. Several truck drivers, the man who arrived with the tow truck and the gas station manager were more concerned for me and the dogs than Enterprise. I spent over four hours at the truck-stop trying to get Enterprise Roadside Assistance to help. Absolutely nothing was done to help me.