I was not happy when I arrived because I was told the car I reserved was not available. He instead showed me a Maserati and then spent 20 minutes trying to talk me into taking it for double the price I had originally agreed to pay. I told him I have used Enterprise for years and anytime they have had to upgrade me in the past they did not increase the price. I finally talked him down in the price... then he told me I didn't have the correct credit card to get the Maserati!! What a complete WASTE of my time. He told me he would go to the carwash down the street to see if they had the car available that I reserved. But he didn't seem that confident. I almost left. He came back with a (wet) car but didn't show me anything about the car except how to open the gas tank. (It took him a few minutes to figure that one out.) I feel like I got scammed. ...well, I almost got scammed. Let's say, his scam failed. I don't feel good about Enterprise anymore.