Ok, future costumer’s of Enterprise. Here is my review of what I just when through. Needed to rent a car do to a hit and run accident. So out of nowhere my car is headed to the repair shop and the estimated time of completion on the repairs was 30 days. It’s a little more than a week before Christmas, which included a family trip to Park city, and Midway. The rental needed to be safe with all wheel drive and room for two car seats for the kiddos. On top of that my insurance was not going to pay for the rental. Having rented a car from enterprise before I called and talked with Matt W, giving him the information of the situation. Matt W (if you read this man, Thank you so much for your effort. You made my family’s holidays work out like the accident never happened) met with me at the repair shop with rental ready to go. The next day the check engine light came on. So I reached out to Matt W at the down town location to let him know. Matt W knowing about the family trip coming up. Had me stop by the down town location. He took care of us by putting us into a different rental. He had us in and out in less then 5 mins. A week goes by. Then the day before we leave for park city the brakes start to grind and squeak in the second rental car. Again I call the down town office where Matt W works. We both were like Parleys Canyon is no place for bad brakes. With in 30 mins of the phone call with Matt W. He had us into a different rental. Then in the end when I had questions about the bill. Matt W took the time to go over it with me. Again Matt W. Thank you