Came to the Enterprise on Capital Blvd in Raleigh North Carolina after booking online. I was attended to by a female attendant who told me practically everything I had booked was not available. Of course she tried to equate a lower vehicle to the premium SUV booked. I felt stonewalled and told her so. She said all the other vehicles available were being kept for people who had reserved months ago. The most annoying thing was the condescending and patronizing attitude. Eventually as I was trying to look at my options she summarily dropped my driver license and credit card on the table after she had asked me what I wanted to do and I told her I was looking at my options but maybe considering scratching or changing the reservation; she more than eagerly dropped my cards on the table and went on with her business even as I was still considering my options. Later on a white man came in and got a green dodge which they had told a black lady was not available previously.