I called the local office on Friday morning to ask about my final receipt and was told the car was checked in and they would call me later with a final bill. That was at 8 am, well at 4pm I called customer service and was informed they never closed out the transaction and they would email me a receipt. Well I never received a receipt so I called the Romeo office again and was told it was closed but never refunded my 300 dollars. Did not even apologize for the mess up. So now I have to wait even longer for my money. I will not be going back to the Romeo location
10 months ago
Enterprise Rent-A-Car has a
2.3
average rating
from
1,054
reviews
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