Two weeks ago the catalytic converter was cut off my daughters car while she had one of their rental cars. After the manager Wendy was very rude, lack of signage and proper security cameras where they should have been, my daughter got in touch with corporate trying to get assistance with the repairs or at least a refund for the $132.00 she paid for the rental to put towards repairs. She had spoken with the regional manager, Steven, who seemed sincere and said he would escalate to his boss to ask about a refund and call her back "that evening or the next morning" (his words). That was on Thursday, May 9th. Since then, my daughter has tried to reach out a handful of times and left voicemails and has not had a return call since! The staff here lie and do not care one bit about their customers! I would not use their services. The signage that was posted was so low to the ground in the corner of the building people couldn’t notice it. This is a scam! Funny how the surveillance cameras were not facing the parking lot when she arrived for her car after the converter was cut. Now, the cameras are facing exactly where the cars were parked when this happened. More than one vehicle had this happen to them. Just a short time before this happened, they had the same issue to other vehicles. Police reports have been made. They could’ve warned us about what had happened before allowing the vehicles to be left there.