Today, May 21, 2024, I had a day from hell with the Enterprise Denver International Airport location! We encountered racism and discrimination from Brandon (supervisor). Octavio Paz had a reservation (1360863947), and Brandon took Octavio's driver's license to the office and came back and said it was "red" which means he could not rent him a vehicle. I know Octavio's license is valid and he does his income taxes like any other U.S. citizen. He has a decent, honest job. He has rented vehicles in the past. I did not get a valid clear explanation of the refusal. When Elser Ramirez tried to rent a car, Brandon said his account was "red" as well, but with NO VALID EXPLANATION or reasoning. My husband is a U.S. Citizen and has a valid Colorado driver's license. Brandon committed a racist act on Octavio Paz and discrimination to Elser Ramirez. He also threatened to call the police, which he never did. I have never seen such horrible downgrading customer service in my life! We lost more than 2 hours of our valuable time and when I threatened to call the police, they then changed the story saying they could rent us a vehicle after all. I ended up renting the vehicle, since we already had a reservation and Marcos tried to help us as much as he could, but he did NOT OFFER A VALID REASON for not renting the vehicle to Octavio or Elser. He said Brandon wasn't being racist, just doing his job, but how do you explain why he didn't rent a vehicle to my husband? Is it because my husband has a Latino accent? This sure does sound like RACISM and DISCRIMINATION to me! This is the first and last time I will ever rent in this horrible location. Brandon deserves to be FIRED for his incompetence, racism and discrimination! I have never been so humiliated in my life! I hope something gets done in regard to this because Enterprise is sure going to lose a lot of MONEY if he does not rent to people with "marked" driver's licenses. This is not only going to affect Enterprises' finances, but it does not look good on the company. I will make sure to do everything in my power to make my voice heard and warn others about the racism and discrimination in this location done by the supervisor BRANDON.