The Fort Gratiot Michigan location has an employee who is racist and very very nasty I encounter this individual last week!! He blamed everything on the district manager saying they don't care about customers loyalty anymore every thing is strictly by the books even charging. I returned the car on full just like I got it and was still charged for 2 gallons the needle was in the same position it got it in !!! Really I have never been charged for gas in all my time renting from Enterprise they need to replace all the front end employees because the group they have up there are not nice nor friendly!! Horrible horrible horrible