The Mansfield truck division is terrible, poor customer relations not very sympathetic to customers plights. Called due to who the insurance company deals with. Truck broke down at a rural Ohio campground and needed something to tow my camper home. Called the truck division of this Enterprise and being Memorial Day weekend they weren't open till Tuesday. Got a hold of Cameron a little after 9am and said he had a truck coming back and would call me when it was ready. 4 pm I called to see what was up, could not get Cameron. The fella I then talked with was rude and smart mouthed would not get Cameron. Called car division and they promised to get a message to Cameron to call. Never received a callback. Moto should be " we won't pick you up or call!"