Do not rent from this dysfunctional, shady, company. I recently paid over $3k for flights to a funeral in Minnesota. We picked up our rental car, paid for the road side assistance insurance and drove an hour south of the airport. We parked the car for the evening. We woke early to prepaid for the funeral. We go to start the rental car and the car battery is completely dead. We couldn’t even lock the vehicle due to lack of power. We had to catch a ride to the funeral with other family members. On the way to the funeral I called their road side assistance. They scheduled someone to come help with the car later that day. At 1:00 pm, during the middle of the funeral someone from enterprise is calling. They cancer road side assistance because I did not answer the phone. I was in the middle of my uncle’s funeral!!!! I called them back after the grave side burial only to be told I needed to sit by the car and wait for someone. It would be 1 to 4 hours. I spent $3k to get to MN and needed to be with family member. Not sitting by some car in a parking lot. I spent over 4-hours on the phone trying to get help. NOTHING!!!!! Enterprise Rent A Car is a complete joke. Stay far away from them. I still have not heard one word from them. I had to fly out early the next day with no working vehicle. We had to catch a ride with family. Enterprise is still trying to charge me $250 for NO SERVICE!!!!! I will NEVER rent from this crooked company again!!!!