Was rear ended, the other party had insurance, and I collected all the info. When returning the car, I was told by the attendant that there wasn't enough damage to make a claim, so don't worry about it. One month later, I received an email stating that I owed nearly $4000 for damages. I responded immediately, gave all the info, and was told they would file a claim. I kept sending emails and leaving voicemail that were never responded to. Two months went by with no word, so I assumed that the claim had gone through. Then I received another email stating that I still owed the money. After a great deal of hassle, I finally was able to talk to a representative, that stated there was no policy attached to the information I gave. So to make this 10 month ordeals bit shorter, it went from no policy, to there is a policy but they are not taking responsibility, and on and on. No one could tell me why, so I finally called the insurance company, and with a great deal of time expended, finally got to the root of the problem, and they took responsibility. I did the work that the enterprise employees should have done, went ignored when I reached out, and now I have filed a complaint with them, and have heard nothing back. If I could give negative stars o would.