I rented a vehicle to go to Chicago as my wife was receiving a double lung transplant at Northwestern. I drove to Chicago to let my daughter have a break as she had been staying with my wife at the hospital. She went back home to Michigan on Friday. On Saturday morning I was running an errand for my wife when I was plowed down by a hit and run driver while on my way to Target. This resulted in a broken femur and surgery for me. Enterprise insisted that I get out of my hospital bed with a broken femur and come into their office to add my son as an extra driver so he could take me back to Michigan and leave my daughter to care for my wife. No exceptions. I will never rent from Enterprise again after being a life long customer.#Enterprise has horrible customer service.