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Laura Knight
First of all, when I rented the vehicle, I initially planned to have it for a full week, but Enterprise put a hold on my bank account, so all of the things I needed to go take care of, I couldn't because my bank account was frozen. They said it would remain until I took the car back--even though I paid for everything right then. Secondly, the car they gave me to drive sounded like it was going to fall apart! On the highway it made me a nervous wreck! The car was definitely in need of mechanical help. It was not a vehicle I felt safe in at all. For as much as they charge and all the conditions you have to meet in order to rent a vehicle, they need to do better. Their current standard is shameful.
7 months ago
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Enterprise Rent-A-Car has a 2.3 average rating from 1,048 reviews

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