Customer service was very rude while on the phone with me while trying to find a location near for my dad to get a car while his was in the shop. Went ton2 different locations neither had a car. Called back and reserved a car at TIA. Upon arriving the we find out the customer service person did not set up reservation drop location to correct place. TIA person for enterprise could not help and made me go back through customer service to have corrected. Then charged us 40 something more than what we were told. Having to get the rental was unexpected and frustrating enough, but the customer service with company was absolutely terrible.