I went to enterprise in garden city because they said they had vehicles available. When I arrived they said they had nothing until tomorrow and there was no way to get a car. I called the 1800 number because it was an insurance claim car a total loss…the lady on the phone says because of that they will find me a car and call me back. I did not get a call back so I called back and they said yes we have vehicles available you can pick it up at 3:00 so I proceeded back to enterprise and NO Vehicle. I was turned away AGAIN. So I give it about four days schedule another pick up this time different location and made sure that they had vehicles they said yes. So I get an Uber up there when I arrive they said there is a 400.00 deposit and they do not do insurance claims. So I said I will get it for one day the and they wanted to charge me 75.00 for a basic car and a 400.00 deposit. So with all that I said no and had to get another Uber. So in dealing with enterprise I am out already about 60.00 in Uber because this company can not get it together! DO NOT I REPEAT DO NOT WASTE YOUR TIME WITH THIS AWFUL COMPANY WITH NOOO CUSTOMER SERVICE!!!!!!
6 months ago
Enterprise Rent-A-Car has a
2.3
average rating
from
1,048
reviews
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