I had placed a rental at the highway 80 location and I guess there was an issue with my cards not being able to be read by the chip machine , but at the same time I did have 2 different representatives on the phone that could clearly have verified the information that been needed to get the rental done, . Their machine only does the chip I never had an issue with this before in the past, as time went on, which consisted of about an hour myself when the supervisor kind of had words towards each other and it just was very uncomfortable situation. When I asked if I could speak to the district manager, his reply was that he was not giving me her personal number. I never asked for a personal number but being that she works in the business field I would think she would have a cell phone number? So all he did was give me her email address. For me it was approach towards me. It's not hey what's 😕 going on.