Can't give zero stars, should be an option. Get into Richmond Virginia. Call and make reservation to have a car dropped off at my hotel at 1030. Call them at 11am. Half hour later than drop off. Was to they can drop off the car for sure. Was put on hold 10 minutes. When they get back on the phone I was told they didn't expect me and can't drop off the car until the afternoon OF AT ALL. WTF. Why take a reservation when they can't fulfill it. Won't ever use them again. Waste of time and effort for nothing. Go anywhere but enterprise.
5 months ago
Enterprise Rent-A-Car has a
2.3
average rating
from
1,048
reviews
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