I work for an insurance agency and we represent several carriers that use enterprise. It is my life’s mission to let every single marketing rep I work with know how horrible this rental company is. I was involved in a hit and run, and as per usual, my insurance carrier uses enterprise. Left my car at the repair center after my insurance carrier scheduled a pick up at enterprise for me. This rental company left me stranded with no vehicle all bc of a scratched barcode on a drivers license. Would not make any exceptions. I get procedures but they need to let people know ahead of time that the scan the barcode on your license to confirm it’s validity. My husband is a plumber and his license has been through it all. Their solution? Go to dmv to get a new one. WITH WHAT CAR?? And to get a new license, our local dmv requires an appt and they are booked months out. We went next door to HERTZ and they worked with us and got us handled. I would never recommend this place and I think the reviews from all over the United States should be enough to deter anyone from ever using them. Put them out of business!!!!!