So as a disabled person who you have my a faulty car and I reported to you that it was faulty yo were meant to change the car in the last Sunday as it needed a service and had doggy tyre and you sent the car back with me I had to them continue to use a fault car and on Thursday the tyre went flat I can’t after your Hamilton branch as I needed a new car as this one was indictable and I have had to leave my house at 6 this morning to walk to my hospital appointment as I called you all day yesterday to get the problem fuaxes before my appointment you knew about this problem last Sunday and know at five in the morning a disabled person has to walk from Hamilton to east killing because you did not help get my tyre fixes for my appointment and av been up all night taking panic attacks and they can lead to suicide thought witch was always explained to your stuff am so disdapoonyed that a tyre on a car has taken a full week to repair to a point were the car is undrivablr and you have not been able to get me to the hospital sadly because of this matter you then said I need to wait till 8 and 11 today but I told you my appointment was for 8 this morning and am having to walk I don’t understand why the as can’t fixed a tyre or a staff member could not come out and change the tyre if there was a spare I could have changed it myself it’s am absolute joke they did not sent someone for a tyre change please please do not use this company very bad experience anytime I have felt with them through materiality they offered my a taxi but because of my adhd and other mental health issues I take panic attack with stranger and this was not an option for me and still no one was helping me get to my hospital so av had to walk from Hamilton to East Kilbride in unsafe circumstances all because this company would not fix a ture on time the have had a full week to get this sorted now yesterday or Wednesday the tyre burst is been lying outside my house yesterday and today day with a burst tyre but they have been fault for a full week