Went to Key West for my 65th birthday. Rented a Jeep Grand Wagoneer from the Miami airport with 16,000 miles on it. On the third day, the check engine light came on and the car had trouble accelerating from a stop. Went to both Enterprise offices in Key West and they could not help me. No large cars available. They kept tell sorry there is nothing they could do. I decided to go to the Jeep dealer in Key West for them to look at car. Lost the use of the car for 2 days and many hours dealing with this while on vacation. Rented a golf cart just to have a way to get around. I tried to call the company many times only to be told a supervisor will contact me within 48 hours. They are very good at telling that they will get someone to help but in my case it never happened. Not a big fan of Enterprise moving forward.
4 months ago
Enterprise Rent-A-Car has a
2.3
average rating
from
964
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.