I am a Platinum Member, I have been renting vehicles approximately every two weeks from Enterprise at Boston Logan Airport, for the past year. Three weeks ago, I try to rent a vehicle and the website states there are no cars available? I called customer service and they just mimic what the website says, I asked if they could get a car from another location? Remember, Enterprise states "rent from us and we will pick you up"... The robots on the phone, yes two people, I asked to speak with someone else, just stated we're sorry we don't have any cars at that location.....For those that know Boston, there are 7 Enterprise locations within 30 minutes of the Airport.....Not making arrangements for a vehicle has soured me immensely.....I hope I don't get better service from the company I am renting from or they will lose a very solid customer.