I was charged an additional day of Rental that I did not have possession of the car. No one was available to check in my vehicle on the day of return so I left it. Because of that, I have no paperwork proving that I returned the vehicle on time. No one from Enterprise bother to call me that I was being charged an additional day. I had to find out on my own in the following months credit card bill. This charge was not authorized by me and was not the reason I provided my credit card information. My credit card information was provided so that if I did not hold up my end of the agreement meaning, I did not properly fuel up the vehicle or I damage the vehicle, my credit card would be used to rectify those problems. Many attempts were made by me to correct the overcharge with customer service. A reference number was provided to me with a promise of a follow up the following week. No follow-up call ever was made back to me so I called Customer Service back. When I did, I provided them with the reference number. The rep told me that she had no information all regarding that reference number! UGG! I WILL NEVER, NEVER DEAL WITH ENTERPRISE EVER AGAIN!!! In addition, I will tell everyone of the THIEVES that Enterprise is and how they miss used my credit card.