If I could put a dot I would never a star Enterprise has been a company that has been vicious with their customers all around I am now 53 years old I have been using Enterprise since a young teen and I use them sparingly only when no one else is available because of their practices. So this time I did not choose Enterprise but my company did for work The work that is most important is FEMA reconstruction of a state city or town that is what I'm here for to work for FEMA to put North Carolina back together but unfortunately Enterprise decided not only to have a contract with my company they did not honor anything that they stand by first of all don't believe the lies that they tell on the internet and I don't know how they are able to place that s*** on the internet and it's a total lie So let's go down my rabbit hole I get in at 6:09 to work from vanguard FEMA they reserved my car The young lady takes my card turns around and ask do I have a return trip I don't have a return trip because I'm working a disaster meaning I don't know when I will return back to my place because I'm putting up yours but this young lady still charges my card and refuse to give me a car Now enterprise is giving me the runaround for $685 that they have taken from me which does not allow me to get another call with another company which does not allow me to eat which has me stuck in a state that I do not come from with not one resource of help I have called their hotline three times It's a hotline of placation they placate and never deliver on anything that said on their website their customer service is garbage that ethics are in the trash You are horrible company and you are horrible people If you think that the world is going to continue to work like this I hope your company falls You have stolen from me and will not give me my money back and surprise you are a thief and if I do not have my money in five business days I will pursue legal action and I will sue the young the very young lady who stole my money for you.You are a deplorable company You do not need to be in business because if you're going to hinder the reconstruction of a disaster area just for money and then your prices are so different between my company in your internet you overcharge my company I decided to try to get another rental car and you all come up with the same car you were going to give me at a cheaper price $400 versus $685 you are robbing the people You need to be a chamomile yourself anybody who owns this company needs to be very ashamed and if you're not that type of person that steals from the poor that steals from the working class that keeps you in business I pay your taxes so you don't have to If you cannot pay homage to the regular people who keep you in business you need to be out of business I am here a 53-year-old woman stuck with no resources cannot eat because you have stolen my money and giving me the runaround. Horrible company horrible morals . I'm stuck with no money or food and now I've lost the job I came for and I still can't get my money from Enterprise. What goes around does come back .