I rented a car for 9 days at Enterprise Reading in June 2024. I was informed of 2 parking offences (my daughter did not pay the parking fees as there was no wifi at the carparks) 2 weeks after the trip. Enterprise promptly charged the fines to my credit card. 3 months later, I received a letter from the parking authorities at Mousehold, Cornwall that the fine was outstanding and the amount has been doubled due to non payment. I emailed Enterprise 2x and my daughter in the UK even called the office. Enterprise refused to respond and the fine has not been settled as the parking authorities claimed the fine was not settled. I am stuck. Not responding to customers and following up on post service is unacceptable!