I am highly dissatisfied with rental agreement from 7/25-8/20. I was charged $587.38 for insurance I did not request, despite being assured by associate Landon that I would only pay a $300 security deposit which would be refunded entirely. Manager Dior was unable to resolve the issue, stating I'd be reimbursed by the other drivers car insurance, which was false information. I've been requesting a refund for two months now. Each time being told that the Regional Manager will contact me. No one ever reaches out. Enterprise takes advantage of their customers - DO NOT GO TO THIS HAWTHORNE NJ LOCATION.