Never again with Enterprise! Years ago, I had a terrible experience with the Rt. 1 location in Woodbridge, VA when I had a reservation, and without notice, they closed early - before closing time - and left me and other customers searching for another option. I started using the Potomac Mills location, and they were friendly, but I just had another extremely frustrating experience. First I had to waste my time returning with a car because it had something sprayed in the back seat (pic attached). I usually check but so much for the fake Enterprise compete clean pledge! Then when I just returned the car, they could not print a receipt and said they would email me a copy. When the email never showed, I had to waste over 10 minutes on hold, only to deal with a rude person. Not apologetic or understanding for them wasting my time. I often travel for work, and Enterprise has lost a long term customer. Never again with Enterprise!