THE ENTERPRISE NEW MANAGER IN NORTH MIAMI DIENNA J DOES NOT KNOW HOW TO DEAL WOTH CUSTOMERS NOR KNOW HOW TO ADAPT WHEN OTS BUSY HER CO WORKER SAID SHE WAS OVERWHELMED IN WHICH YOU DONT NEED TO APPLY FOR A MANAGER POSITION IF YOU DONT KNOW HOW TO DEAL WITH CUSTOMERS WHEN ITS BUSY. SHE WAITED ALL THE WAY TO THE RENTAL CAR PLACE WAS CLOSED TO TELL THEM TO CANCEL MY RESERVATION AND NOT LET ME RENT OR LEAVE WITH A CAR LEAVING ME STRANDED ALL BECAUSE I ASKED HER WHAT HER NAME WAS FOR MY RECORDS SHE GOT OFFENDED BY THAT BECAUSE I GUESS SHE KNEW OR HAD AN IDEA I WAS GOING TO CALL COOPERATE