I still do not have a car. I received my rental drive it for two days before the alternator broke. I paid for road side assistance but they were useless. They kept sending me to locations without cars. I was assured they called ahead to guarantee inventory but two locations and 7 hours later I was without a car. I have to keep calling to remind them that I am without a car. I have had to pay more to accommodate the fact that I am without a car and when I ask how enterprise will make this right, the rep disconnects the phone. Horrible customer service.
2 weeks ago
Enterprise Rent-A-Car has a
2.3
average rating
from
842
reviews
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