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Anonymous
I will never go through this fraudulent company again. I reserved my car through a third party ap - picking up a nice SUV in Atlanta and dropping off in Savannah. Paid in full prior to ever picking up the car. I arrive in Atlanta. They ask where i will be returning the car - I say Savannah. They put me in this old explorer that shakes when going over 25mph. I drop off in Savannah a few days later and somehow they can’t find my reservation there and don’t want me leaving this car they don’t claim is theirs. I show proof. Finally able to leave the car (almost missing my flight) Then, days later I get an email from enterprise saying I owe $300 additional for the different location drop off. Currently in a credit card dispute over this fraudulent charge. I will NEVER use enterprise again. Worst customer service ever. With bogus claims to add charges. Even clicking ONE star is too generous for them.
2 weeks ago
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Enterprise Rent-A-Car has a 2.3 average rating from 842 reviews

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