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Anonymous
We rented a car from the Atlantic City airport in Dec 5,2024. And as we drove away the dash starts flashing engine failure please return to service half way to our destination. We had to turn around and they gave us another vehicle, which we had no problem with. When we returned it we made sure the vehicle was cleaned. Because prior to returning it we emptied the vehicle and when I open the middle console we found a Jersey with blood stains on it in the trunk we found croc jibbits and water bottles in the third row. When we dropped it off we didn’t think anything and went on our way. Well the next day we get an alert that we are being charged a $150 charge so we called and they couldn’t give us a reason why first they said we had a car seat in the third row, mind you we are all grown adults. So we called back and the second person said he left trash which is a lie. So we asked to speak to a supervisor and they said someone would call us back till this day still waiting for that call. We called a third time and they are now saying we smoked weed because they found weed crumbs on the floor, no one smokes weed and they obviously don’t realize this is a rental and many people come in and out of the car. Asked to speak to another supervisor and nothing they hung up on us twice. Till this day I still don’t have a clear reason as to why we are being charged. And no return call from anyone. I will make sure my firm and I will never rent or recommend Enterprise Car Rental.
1 month ago
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Enterprise Rent-A-Car has a 2.3 average rating from 962 reviews

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