I rented a car from enterprise in Quincy.
It was snowing and driving under 15 and came down the steep hill to turn on right on Newport Ave. The brake would not work. The car sped down the hill and into Newport avenue and I was forced to cross 4 lanes. I taught for sure I’ll hit the guard rail on the far left that block the train tracks. Somehow I turned the wheel left without hitting anyone. Then the brake engaged.
I went back to enterprise. Told them what happened.
One of the guys immediately checked and said the wheels are completely stripped!!!! Another guy insist this is normal given the weather!!! He needs to go through trading again. I told them I felt unsafe and changed vehicle.
My child was in the back. Was so scary.
It does not take 5 mins to check the tires and review when the brake pad was serviced. This company needs a full review of its practice!
1 month ago
Enterprise Rent-A-Car has a
2.3
average rating
from
962
reviews
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