I went online and rented a car from the Beaumont location. The car was supposed to be delivered to me but I found out 2 hours before the trip that they do not deliver cars, so I had to get a ride up there. Once I got there the guy told me the only car left was Electric I told him I didn't know anything about the electric cars and he said it was fine. He said every Walmart has a charging station and it wouldn't be a problem. I told him I'm going 16 hours overnight and I'm 64 years old and I can't take any chances he promised me it was not a problem to keep getting charged. I get about an hour down the road into Louisiana when I finally realize where the battery line is that tells me how much is on the charge. It said 56% so I started looking for a Walmart found one and they had no charging stations. I went to a hotel nearby Walmart that had charging stations but come to find out it was only for Tesla's and I had a Nissan. I looked a few places and could not find a charging station so I finally thought about it and realized I can call Enterprise and switch the car. Of course by then I'm hysterically crying because I don't know what to do. The guy on the phone told me the only place I could to switch the car would be at the airport I told him I'd be in the car was on 33% charge he said I could make it no big deal. I get 7 miles from the airport and the car dies on me at an intersection of a four-way red light. It's raining and it's storming and the skies are getting dark at 3:00 p.m. so I'm crying people are honking and I don't know what to do. Finally a cop stops that was in his own personal car and said he would help me he directed traffic until he got another police officer on the site with the flashing red and blue lights. In the meantime I had called customer service for Enterprise and the girl I spoke to was not very fluid in English so we had a hard time speaking to each other. When the other cop got there he called Enterprise and was trying to hurry up and get me a car. Finally after about a couple of hours the girl from Enterprise brought me a RAV4 the girl that brought the RAV4 said the car was not fully charged when I left Beaumont because it wouldn't have died on me. The record came and we switched the stuff over in my car and I got on the road. So what was supposed to be a 16 hour drive ended up being a 24-hour Drive. The next day which was actually December 25th I called customer service and told them about my experience crying the whole time because it was horrible and the girl promised me that corporate would call me. Still have not heard from anyone they charged me for the electric car. When I got to North Carolina I turned the car in like I was supposed to they didn't have any record of it. A couple of days later I got a call asking if I wanted to extend my lease because I still have the car. I told them no it was turned in when it was supposed to be on the 26th. This was such a hard experience I don't plan on using Enterprise again but I feel like I should be in reimburse for something.