Terrible experience, complete lack of respect for customers For the second year in a row, I tried renting a car with Enterprise, and it was an extremely frustrating experience. I planned everything in advance: made the reservation, called the store to confirm the availability, and on the day of pickup, they simply didn’t have the car I reserved. This forced us to spend the entire day scrambling to find another car. Several stores claimed over the phone that they had a car available, but when we arrived, there was nothing. We lost an entire day of our trip because of this company. On top of that, the cost was outrageous. I was prepared to pay $1,400, but I ended up having to rent from another company (Alamo) that actually had the car. However, since it was last minute, I paid double the price. This happened both years I tried using Enterprise, and in both cases, it showed a complete lack of respect for their customers. I will never rent from this company again and wouldn’t recommend it to anyone!