Unfortunately due to a car accident I needed a rental car. State farm must have a contract with Enterprise. They did bring the car to the place I was having my car repair on Friday 1/24/25. On Saturday the 25th the Audi had a major malfunction light on the dashboard. I called right away and told the company. I live in Wheaton and they wanted me to drive to Midway to exchange the car. I said no that's 50 mins each way. So I agreed to take the car to the Naperville location on Sunday the 26th to exchange it. On Sunday the light was going on and off while I would drive. Even this location was 25 mins each way. I didn't want to drive a car and cause damage. They were very busy and had two young men working who seemed overwhelmed. I explained the situation and the light. When the man turned on the car the light was not on display. Had he drove the car for just 2 mins it would have come on. He asked me to show him a picture of it. I pulled it up on my phone. He said he didn't understand what that meant. I told him this is what the internet said. Major malfunction don't drive the car. Why does enterprise have men working at this location if they don't understand cars and don't care to help their customers. He said well the car seems fine to me. I said ok I'm going to leave with this car. I'm going to drive this car with this warning light on. If the engine or transmission blows up, Jack Bronec, I brought it in here. I told you about it. You choose to do nothing about it. You didn't switch out this car. He said you got this car at Villa Park. What does that have to do with anything? To me that is pure laziness and no customer service what-so-ever! When I got home after again driving the car with the light on the entire way home. I called and told the customer service again and told them what had happen at the Naperville location. They wanted me to go exchange the car. I said I called yesterday. I did what you asked me to do. If your company sent me away without switching out the car. That is now your problem. The car is in my garage. I will be driving it. You have been informed of the problems. If you want to exchange this car you know where I live. I just was reading over your reviews. Almost all are 1star saying if they could give you zero they would. So why bother to write a read at all. I will be contacting State Farm tomorrow to let them know that if you rental insurance if with enterprise maybe I don't want rental insurance on my car insurance anymore.