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Anonymous
We are from out of town and got into a wreck which was not our fault. The insurance company of the other party was paying for us to get a rental until they can total out our car and send us a check. Well upon arrival at enterprise we was supposed to to give them our name, phone number and pay a $50 security fee which will be reimbursed later. Let’s just say that did not go as planned when we went to pay the rental fee with our visa debt card they declined quickly and said it had to be a credit card which we do not own. So after we get a credit card from a family member here they still declined us and told us they was not working with us to leave. We called corporate and they said they do except debit cards but they couldn’t help us either because each branch had their own set of rules. So if you are in Aiken,SC and get into a wreck I do not recommend this enterprise at all and suggest you go a different route.
1 month ago
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Enterprise Rent-A-Car has a 2.3 average rating from 1,103 reviews

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