Rented from enterprise via Expedia… traveled from ELP airport to Enterprise location on Gateway West (because there were no cars available at the airport) only to find that there was no vehicle available for me despite having received confirmation of my reservation. The manager, Mr Flores, claimed that they called me to tell me that there would be no car available for me and said my mailbox was not set up. This was a blatant lie. I had no missed calls from enterprise and had received a voicemail message from someone just the day before. When I asked the manager what I should do now he shrugged and said, very matter of factly, “I don’t know.” He offered no apology and no options. This individual did not even attempt to provide any form of customer service. I traveled to ELP to see a family member who was hospitalized and had to Uber back to the airport where Budget was able to put me in a vehicle. I will NEVER use Enterprise again.