I had to enter at least one star to write a review. We were informed with less than 24 hours that they did not have a car available. We had reservations to stay out of state and no transportation! Customer service didn’t return calls and did NOTHInG to try to help us. They simply don’t care at all about their customers!! The whole experience was extremely frustrating. What is the point of having a reservation that cannot be honored??? Management needs to have a better means of monitoring reservations and inventory.
2 weeks ago
Enterprise Rent-A-Car has a
2.3
average rating
from
1,145
reviews
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